Privacy Policy and Cookies

Quest is part of Quicksharp Ltd. We're committed to protecting and respecting your privacy. This policy explains how we use the information and personal data of those who visit our website.

Updates: We may update this policy. Review it periodically. We'll notify you of significant updates via website notifications or email.

Data Collection: We collect information when you fill out a form on our website, through cookies, during customer service interactions, and via social media engagements.

Type of Information Collected: We collect your name, address, email address, IP address, and purchase history. For online purchases, payment processing is handled by dedicated payment providers, not stored by us.

Use of Information: We use your information to process orders, complete deliveries, seek your views on services, and notify you of service changes.

Digital Marketing: We send marketing material only with your consent. Existing customers may receive marketing under the 'soft opt-in' rule, with an easy opt-out option.

Third-Party Sharing: We do not sell or rent your information to third parties for marketing purposes.

Profiling and Automated Decision Making: We engage in profiling and automated decision-making only as necessary for contracts or as authorised by law, with safeguards for your rights.

Use of Cookies: Cookies are used to collect statistical data about your browsing behavior, improving our site. You can manage cookies in your browser settings.

Links to Other Websites: Our site may link to other websites. Our privacy policy applies only to our website.

Data Retention: We retain personal information as long as necessary for the purposes collected, including legal, accounting, and reporting requirements.

Accessing Your Information: You can request access to your personal information by emailing [email protected]. We respond within a month and require ID verification for access.

Security: We use encryption, access controls, secure data storage, and regular security assessments to protect your data. No method is 100% secure; do not share your password.

For any questions or more details, please contact us at [email protected].